NASHVILLE

Address
3401 Mallory Lane Ste 100 Franklin, TN 37067

Hours
Monday – Saturday
8am – 5pm

Phone
(615) 721-2595

FAQs AND RESOURCES

  • Renters must be 21 or older, have a valid driver's license, and provide proof of full coverage insurance. A credit or debit card is required for the security deposit at the time of pickup. All drivers must be listed on the reservation in advance — no additional drivers can be added at pickup without prior approval.

  • Our Nashville location is at 3401 Mallory Lane, Suite 100, Franklin, TN 37067. We're in the heart of the Nashville metro area, approximately 20 minutes south of downtown Nashville and 15 minutes from Brentwood. Free onsite parking is available when you leave your personal vehicle during your rental.

  • Pricing depends on the length of your rental, the van class, and whether you add optional insurance coverage. Daily rates vary by vehicle — our Ford Transit passenger vans and Mercedes Sprinters are priced differently. The best way to get an exact quote is to check availability online or call us directly. We offer transparent, upfront pricing with no hidden fees or surprise charges at return.

  • Absolutely. Give us a call to schedule a time and we'll make it happen. We're happy to show you the interior, walk you through the features, and help you choose the right van for your group size and trip. We recommend calling ahead so we can ensure the specific van you're interested in is on-site and available for viewing.

  • Yes — all of our vans are equipped with a lockbox so you can pick up and drop off at whatever time works best for you, including early mornings, evenings, and weekends. There's no need to coordinate around office hours. Your lockbox code and pickup instructions will be provided in your confirmation details ahead of your rental start date.

  • Yes — all of our vans are equipped with a 2" receiver hitch, so you're welcome to pull a trailer at no additional cost. You'll just need to provide your own ball mount. There is no weight restriction specified in your rental agreement, but we recommend using common sense for the size of trailer relative to the van. If you have questions about towing capacity for a specific van class, give us a call before your rental and we'll walk you through it.

  • You can cancel up to 14 days before your rental start date for a full refund. Cancellations made within 14 days of your rental will receive either a 50% refund or a full credit applied to a future rental — your choice. We understand plans change, especially for group travel, so we try to be as flexible as possible. If you need to modify your dates rather than cancel, contact us as early as possible and we'll do our best to accommodate.

  • No special license is required. All of our vans — including the 12-passenger and 15-passenger Ford Transits and Mercedes Sprinters — can be driven with a standard driver's license. This applies in Tennessee and across state lines. The only requirements are that you are 21 or older, have a valid driver's license, and are listed on the reservation as an approved driver prior to pickup.

  • Yes - we offer van delivery for an additional fee. Give us a call and we'll work through the details including your delivery location, timing, and any associated costs. Delivery is a great option for corporate clients, large group events, and situations where picking up from our Franklin location isn't convenient. We serve the greater Nashville metro area for delivery requests.

  • Absolutely - group rentals are one of our specialties. We regularly serve church retreats and mission trips, school field trips and athletic events, wedding guest transportation, corporate events, family reunions, music tours, film production crews, and more. All of our 12 and 15-passenger vans offer generous cargo space for luggage, equipment, and gear. Nashville is a hub for touring artists and production crews - we understand the unique needs of group travel in this market. If your group needs multiple vans, contact us to discuss fleet availability and group pricing for your event.